Should Your Company Outsource IT?

IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business objectives and core competencies and ensure that critical data is safe. That’s why nearly 70% of U.S. small to medium-sized businesses (SMBs) work with an IT service provider for some or all of their IT needs.

What’s an MSP?

An MSP, or managed service provider, is an IT service professional to which SMBs outsource their IT needs. They are the guardians of IT, delivering ongoing monitoring and management of client applications (email, website, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. MSPs closely monitor a wide variety of IT solutions a business has implemented, including web apps, desktop and server management software, backup and disaster recovery, storage management tools, and security software.

MSPs typically deliver services at a fraction of the cost of a full-time IT resource. MSPs work with a variety of technology vendors in order to deliver these services. However, it’s not just about the technology. Rather, the expertise of the service provider holds the most value for SMBs.

Why SMB’s Adopt Managed Services

Small businesses outsource IT to ensure all their business systems, operations and networks remain up and running. Managed service providers take a proactive approach to IT. Rather than waiting for something to break or shut down, MSPs ensure a customer’s IT can avoid most tech issues in the first place. This is huge because IT-related downtime can have a devastating impact on revenue and reputation—especially for smaller businesses trying to grow.

Make Click IT Your MSP Choice

There are a variety of reasons that SMBs need help from third-party IT firms. IT skill and expense top the list for smaller businesses. Very small companies stand to reduce IT costs while getting the IT expertise they need by partnering with a service provider. Whether you’re a new or mature and growing business, you can trust that Click IT to focus on your tech so you can focus on your business